Copperbelt Energy Corporation Plc

A power supply restriction is the action taken by a power utility to limit the amount of power supplied to a customer, usually arising from the customer’s f...

Yes, section 43 of the Electricity Act, 2019 states that where a person fails or refuses to pay a charge for electricity (bills) under a contract of supply ...

The sole objective of restricting or reducing a customer’s power supply is to compel the defaulting customer to settle their debts and not to cause sabotage...

A power supply restriction is usually carried out when a customer fails to settle electricity bills within the settlement period specified in its supply agr...

A power supply restriction, as a measure of last resort, follows a meticulous and consultative process between the customer and the utility. A notice, withi...

Contractually, before restricting power to a customer, the technical teams of both the utility and the customer meet to agree on the restriction modalities ...

Discontinuation of power supply is a well-considered, planned process undertaken not arbitrarily but with the full involvement of the customer, ensuring the...

A power supply restriction is lifted when the customer satisfies the conditions set by the utility in the notice to restrict power supply given to the custo...

The provision of emergency power supply is dependent on the level of the restriction in effect. Depending on the level of power restriction, a customer unde...