How is a power supply restriction carried out?

Modified on Fri, 12 Jun 2020 at 06:42 PM

A power supply restriction, as a measure of last resort, follows a meticulous and consultative process between the customer and the utility. A notice, within a stipulated time frame and pursuant to the supply agreement in place between the parties, is issued to the customer. If the customer fails to honour their obligation/pay the outstanding bill within the stated time frame/grace period, the utility engages the customer to discuss modalities of the restriction, a process intended to preserve the safety of the mine and people. Restriction means a reduction in the level or amount of power a customer normally receives; it does not mean a complete cutting off of supply. The customer is always left with sufficient power for purposes of safeguarding personnel and the mine’s assets.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article